This privacy policy is a draft. Please review with your attorney before publishing.
Privacy Policy
Last updated: July 3, 2026
PracticeShield("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect the following types of information:
- Account Information: Email address and business name when you create an account.
- Google OAuth Data: When you sign in with Google, we access your Google Business Profile information including your business name, review data, and public profile information to help you manage and respond to customer reviews.
- Usage Data: Information about how you interact with our service, including the reviews you view, responses you draft, and settings you configure.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our service;
- Draft personalized responses to your Google Business reviews using AI;
- Send you trial and welcome emails related to your account;
- Notify you about changes to our service and important service announcements;
- Monitor usage patterns and improve user experience.
Third-Party Services
We use the following third-party services:
- Google OAuth:We use Google's OAuth 2.0 system to authenticate users and access Google Business Profile data. Your use of Google services is governed by Google's Privacy Policy.
- Email Service: We use an email service provider to send transactional emails. All emails sent through this service include your mailing address and an unsubscribe link.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at the email address below.
Your Rights
You have the following rights regarding your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may request that we correct inaccurate or incomplete data.
- Deletion: You may request that we delete your personal data.
- Objection: You may object to certain processing of your data.
To exercise any of these rights, please contact us at reviewreply-3@polsia.app.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: reviewreply-3@polsia.app.
PracticeShield | [MAILING ADDRESS]