Review responses
built for med spas
PracticeShield drafts HIPAA-aware responses to your Google reviews. Every draft is written to avoid confirming client status or referencing any health details — and nothing is ever posted until you approve it.
See your actual reviews — responded to in seconds.
$49/month per location — founding customer rate (regular $79). 14-day free trial, cancel anytime.
See a real example.
A HIPAA-aware response that never confirms client status and never references health, treatment, or procedure details.
PracticeShield's drafted response — ready for your approval
Sophia, thank you for sharing this — we're genuinely sorry to hear you had trouble reaching us after your visit. That's not the experience we want for anyone. We'd really appreciate the chance to speak with you directly and address your concerns. Please reach out to us at the front desk and we will make sure someone is available for you.
Responses never confirm whether a reviewer is a client and never reference health, treatment, or procedure details.
Fictional example illustrating HIPAA-aware response drafting.
How it works
From review to published reply
in 60 seconds
Connect your med spa profile and PracticeShield immediately surfaces your unanswered reviews. Drafts land in your queue — HIPAA-aware and ready to approve.
Connect your Google Business profile
Link your med spa location. We read your live reviews — no fake data, no sample responses.
AI drafts HIPAA-aware replies
Every draft is HIPAA-aware — written to avoid confirming client status or referencing any health, treatment, or procedure details.
You approve in one click
Every draft sits in your queue. Review, edit if needed, and publish — nothing goes live without your explicit approval.
Published in seconds
One click pushes your approved response live to Google. Prospective clients see that you respond — it builds trust before they even book.
Pricing
Med spa pricing,
HIPAA-aware compliance built in
Podium starts at $399/month. Birdeye at $299. PracticeShield is $49/month per location — launch price, regularly $79.
- Unlimited review monitoring
- HIPAA-aware response drafts
- One-click approval
- Multi-location dashboard
- 14-day free trial
Pulls your live Google reviews and drafts responses to your 3 most recent
See it on your actual reviews
The instant demo reads your live Google Business reviews — no fake data, no screenshots — and drafts HIPAA-aware responses to your 3 most recent unanswered ones.
14-day free trial · No credit card required · Cancel anytime