For Med Spas

Review responsesbuilt for med spas

PracticeShield drafts HIPAA-aware responses to your Google reviews. Every draft is written to avoid confirming client status or referencing any health details — and nothing is ever posted until you approve it.

See your actual reviews — responded to in seconds.

1Enter your med spa name
2We pull your Google reviews
3See drafted responses, ready for approval
View pricing

$49/month per location — founding customer rate (regular $79). 14-day free trial, cancel anytime.

You approve every responseYou approve every responseHIPAA-aware draftsHIPAA-aware drafts14-day free trial · $49/mo founding rate14-day free trial · $49/mo founding rate

See a real example.

A HIPAA-aware response that never confirms client status and never references health, treatment, or procedure details.

★★☆☆☆Sophia L.
“I had a visit recently and felt that the follow-up afterwards was lacking. I had questions after I got home and it was difficult to get someone on the phone. Disappointed overall.”

PracticeShield's drafted response — ready for your approval

Sophia, thank you for sharing this — we're genuinely sorry to hear you had trouble reaching us after your visit. That's not the experience we want for anyone. We'd really appreciate the chance to speak with you directly and address your concerns. Please reach out to us at the front desk and we will make sure someone is available for you.

Responses never confirm whether a reviewer is a client and never reference health, treatment, or procedure details.

Fictional example illustrating HIPAA-aware response drafting.

How it works

From review to published reply
in 60 seconds

Connect your med spa profile and PracticeShield immediately surfaces your unanswered reviews. Drafts land in your queue — HIPAA-aware and ready to approve.

01

Connect your Google Business profile

Link your med spa location. We read your live reviews — no fake data, no sample responses.

02

AI drafts HIPAA-aware replies

Every draft is HIPAA-aware — written to avoid confirming client status or referencing any health, treatment, or procedure details.

03

You approve in one click

Every draft sits in your queue. Review, edit if needed, and publish — nothing goes live without your explicit approval.

04

Published in seconds

One click pushes your approved response live to Google. Prospective clients see that you respond — it builds trust before they even book.

HIPAA-aware guardrails built in
Every draft is checked for
No confirmation of client statusNo confirmation of client status
No reference to treatments, procedures, or health detailsNo reference to treatments, procedures, or health details
No mention of clinical outcomesNo mention of clinical outcomes
Empathetic, non-defensive toneEmpathetic, non-defensive tone
Invitation to continue offlineInvitation to continue offline

Pricing

Med spa pricing,
HIPAA-aware compliance built in

Podium starts at $399/month. Birdeye at $299. PracticeShield is $49/month per location — launch price, regularly $79.

Founding customer rate
$49/mo
per location, billed monthly · regularly $79
  • Unlimited review monitoringUnlimited review monitoring
  • HIPAA-aware response draftsHIPAA-aware response drafts
  • One-click approvalOne-click approval
  • Multi-location dashboardMulti-location dashboard
  • 14-day free trial14-day free trial
Try the instant demo

Pulls your live Google reviews and drafts responses to your 3 most recent

See it on your actual reviews

The instant demo reads your live Google Business reviews — no fake data, no screenshots — and drafts HIPAA-aware responses to your 3 most recent unanswered ones.

14-day free trial · No credit card required · Cancel anytime